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FAQ

FAQ

User FAQ

NFC

FAQ

Our professional E-Business card system is a customized solution designed specifically for business professionals who want a sophisticated and unique digital presence. Unlike standard website builders or generic websites that are not optimized for VCard functionality, our E-Business card system offers a tailored platform for creating and managing virtual business cards.

MeCard is a an e-business card that serves as a modern solution for sharing contact information and networking digitally. It replaces traditional business cards with dynamic digital profiles that can be easily shared and updated.

MeCard works by allowing users to create personalized digital profiles that include their contact information, professional details, social media links, and more. These profiles can be shared via email, text, QR codes, or through link.

Using MeCard offers several benefits, including:

  • Convenient sharing of contact information
  • Customizable profiles to reflect personal or professional branding
  • Easy updating of information without the need for reprinting
  • Environmentally friendly alternative to paper business cards
  • Integration with other digital platforms for seamless networking

Yes, MeCard offers solutions for businesses and organizations to manage digital profiles for their teams. Organization can choose to use e-business card or only digital profile sharing via QR Code for networking. This allows for consistent branding and easy sharing of contact information among team members.

MeCard takes security and privacy seriously. User data is encrypted and protected, and measures are in place to prevent unauthorized access to profiles. Users have control over who can view their information and can adjust privacy settings accordingly.

MeCard complies with the Personal Data Protection Act (PDPA) by implementing robust data security measures, encryption protocols, and access controls. This ensures that users’ personal data is safeguarded according to legal requirements, giving them peace of mind when using the platform.

In the event of lost access, users can typically recover their accounts by following the password recovery process. If additional assistance is needed, MeCard’s customer support team is available to help restore access to accounts.

For older i-phones we recommending using the QR code feature

While MeCard profiles are primarily digital, they can be shared and accessed offline once they have been downloaded or saved to a device. However, certain features, such as real-time updates, may require an internet connection.

Yes, MeCard provides customer support to assist users with any questions, concerns, or technical issues they may encounter. Support options may include email support, live chat, or a help center with FAQs and tutorials.

Depending on the features offered by MeCard, integration with other apps or platforms may be possible. Users can typically connect their MeCard profiles to their social media accounts or other networking platforms for enhanced visibility and networking opportunities.

You can update your details anytime on MeCard. Whether you’ve changed jobs, got a new phone number, or updated your social media profiles, you can easily edit and customize your MeCard profile to reflect the most current information.

MeCard is accessible on both Android and iOS devices. You can use MeCard on smartphones and tablets running Android version 5.0 (Lollipop) and above, as well as iPhones and iPads running iOS version 11 and above.

No, MeCard does not require an app to use this technology. MeCard offers web-based solutions, allowing users to access the service through a web browser on their smartphones without downloading a dedicated app.

To add your details to MeCard, simply sign up for an account on the MeCard platform. Once logged in, you can fill out your profile with your contact information, professional details, social media links, and more. The platform typically provides easy-to-follow prompts or forms to guide you through the process of adding your details.

To add your details to the digital profile on MeCard, follow these steps:

  • Sign up for an account on the MeCard platform.
  • Log in to your account.
  • Navigate to your profile section.
  • Fill out your profile with your contact information, professional details, social media links, and any other relevant information.
  • Save your changes.

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Custom Section

  1. To add an image, click on the “Insert/Edit Image” button.
  2. Find an image online and copy its URL. (Make sure the image is hosted online and accessible through a URL), paste into Source column.
  3. Unlock the Constrain Proportion, and set both the Width and Height to 100%. (This ensures that the image will be displayed at its original size)
  4. Click the “Save” button to apply the changes.
  1. To add video, locate and click on the “Insert/Edit Media” button.
  2. Find a YouTube video that you’d like to embed and copy its URL, paste into Source column.
  3. Unlock the Constrain Proportion, and set the Width to 100% , Height to 250 (or adjust as needed) to maintain a reasonable aspect ratio and avoid distorting the video.
  4. Click the “Save” button to apply the changes.

Login to your Agent Portal

Product Page :

Home Page :

Mecard Corporate :

At Layout , you can choose from 8 ready Layout
 
*Only Layout 2 and Layout 5 support Banner Image
 
To set Banner Image , go Profile > Banner Image

 

Choose option below as your Layout Background Type :

  1. Color
  2. Image
  3. Gradient
  4. Transparent

Choose option below as your Card Background Type :

  1. Color
  2. Image
  3. Gradient
  4. Transparent

Tip

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Let us design for you

“(Template) is based on our extensive collection of templates which includes your Information, but does not incorporate any specific pattern you may have requested.”
“You may request up to 3 minor revisions to ensure the design meets your expectations.”
“Design in your preferred way.”
“You may request up to 3 revisions to ensure the design meets your expectations.”

Step 1 : Simply choose Your preferred Type of “Design for me“ , checkout and make Payment

Step 2 : Prepare Information below and Order Number , email to admin@mecard.my

  1. A picture of your name card
  2. Information to display on card. Example : Name , Job Title , Company Name 
  3. Logo of your company (AI / VECTOR file)

Landing Mode

Landing Mode is where you can choose Landing Page or Direct Download Contact when someone TAP / Scan your card.

Landing Page

Direct Download Contact

Once you’ve completed the Design, we’ll send you an artwork sample before proceeding to printing.

Contact Details

Create your Contact Information , Social Media here.

Create > Select Field Type > Select the Contact Details you want to add

Step 1 : Go Google Map
Step 2 : Search your Address > Click Share > Copy Link
 
Step 3 : Paste into Google Map Link

1. Title (Title that will be display)

2. URL (URL that will be save)

 

 

Click “Copy” and send your Agent link to anyone who is interested in buying MeCard’s products.

QR code same as your Agent Link. Anyone can scan your QR Code and the system will be able to trace the sales coming from you.

Referral = Sales

Once your customer’s order is “Processing / Completed” , you’ll see the transaction record display here.

Once your customer’s order is “Processing / Completed” , you’ll see the Order Details display here.

See your Statistics here.

When someone click your link, you can see your referral link status here.

Responses may vary, ranging from just 10 seconds to a maximum of 10 minutes.

Once the MeCard payout goes to your bank account , you’ll see the payout transaction here.

Whenever anyone clicks your Agent link or scans your QR Code , Cookies will stay in MeCard’s server for 7 days.

Which means your customer buys within 7 days from the day they click your Agent link / scan your QR Code, the system will recognise the sales is from you.